Common Frequency Asked Questions By Our Customers
Use our Rates page or call us to discuss
Complete the Booking Form depending on the type of your package. Call us for any assistance.
Review the email sent with the airway bill. It contains a dedicated link to track your shipment in real time. Alternatively, enter your Airway bill on the service
providers website.
Goes without saying, that your package must be adequately packaged. If you need more information review the Packaging Guide section of the website for
Carrier specific packaging guides.
Tick the Insurance box on the form. We will manage the rest.
It is your responsibility to ensure that items are securely packaged. If you have opted for additional insurance, ensure you lodge your claim with photos within 48 hours of receiving your items.
